Have a question about online document signing, electronic signatures or the Docsigns app? Send us a message and our team will get back to you — we usually reply within a few hours.
We usually reply within a few hours.
Docsigns is a free, privacy-first tool for signing PDF, DOC and DOCX documents online, and our support team is happy to help you get the most out of it. Whether you need a hand creating your electronic signature, placing a signature and date on a multi-page PDF, converting and signing a Word document, downloading or sharing a signed file, or you simply have a question about how your documents stay private, we are only an email away. We also welcome bug reports and feature requests — the feedback we receive from people signing documents every day is what shapes the product.
The fastest way to reach us is by email at hr@desflex.co. Use the form above to choose a subject — General, Report a bug, Billing or Feature request — write your message, and tap “Send message” to open your email with everything pre-filled. Prefer to start a fresh email yourself? Just tap the “Email us” card and your mail app opens a new message addressed to our team.
People often write in about how to sign a PDF online for free, how to add a signature to a Word document, whether electronic signatures are legally valid, how to keep documents private while signing, and how the free iOS, Android and macOS apps work. If your question is about a specific document or signing issue, include as much detail as you can — the file type (PDF, DOC or DOCX), what you were trying to do, and what happened — so we can help you faster.
We usually reply within a few hours, and our team will always get back to you. Because Docsigns processes your documents in your browser and stores nothing on our servers, we cannot see your files — so when you contact us about a signing problem, the details you share in your message are what help us understand and resolve it quickly.