Have a question about online document signing, electronic signatures or the Docsigns app? Send us a message and our team will get back to you — we usually reply within a few hours.
Docsigns is a free, privacy-first tool for signing PDF, DOC and DOCX documents online, and our support team is happy to help you get the most out of it. Whether you need a hand creating your electronic signature, placing a signature and date on a multi-page PDF, converting and signing a Word document, downloading or sharing a signed file, or you simply have a question about how your documents stay private, we are only an email away. We also welcome bug reports and feature requests — the feedback we receive from people signing documents every day is what shapes the product.
The fastest way to reach us is by email at hr@desflex.co. Use the form above to choose a subject — General, Report a bug, Billing or Feature request — write your message, and tap “Send message” to open your own mail app with everything pre-filled. Prefer to start a fresh email yourself? Tap the “Email us” card and a new message opens addressed to our team. Gmail users can skip their mail app with the “open this in Gmail” link under the form.
People often write in about how to sign a PDF online for free, how to add a signature to a Word document, whether electronic signatures are legally valid, how to keep documents private while signing, and how the free iOS, Android and macOS apps work. If your question is about a specific document or signing issue, include as much detail as you can — the file type (PDF, DOC or DOCX), what you were trying to do, and what happened — so we can help you faster.
We usually reply within a few hours, and our team will always get back to you. Because Docsigns processes your documents in your browser and stores nothing on our servers, we cannot see your files — so when you contact us about a signing problem, the details you share in your message are what help us understand and resolve it quickly.